Here at Alpaca Expeditions, we follow our own philosophy and enjoy the journey as much as the destination all while never forgetting where we came from
We are located in the heart of Cusco, Peru and as Machu Picchu and the Inca civilization have only grown in popularity so has the tourism here. Almost all of the population is linked to this industry in some way and is even the main source of income to a large number of local families.
Because of this, Alpaca Expeditions works very hard to help lift our community. We do our best to be unique and innovative in every aspect of the services we offer. We are always ready to walk the extra mile for every single customer and to make their trip here very special.
We are incredibly blessed to have the best, most loyal and hardworking team in the Andes, our Green Machine. We have also been lucky enough to be recognized for this effort and have won several awards, listed below. Thank you Green Machine for making all of this possible.
Q’ente awards 2013 & 2015
Alpaca Expeditions won the Silver Q’ente Prize for Best Travel Agency in Cusco in the Adventure Tourism Travel Agent category in 2013 and 2015. As a local company, being recognized by our own city is priceless. The Q’ente awards are one of the most remarkable. It shows what an local adventure company can aspire to. Just being nominated makes us feel proud of our team. Alpaca was one of three agencies chosen out of hundreds that entered that year.
The Q’ente awards are given to companies that are dedicated to corporate responsibility. They encourage companies to create amazing visitor experiences while giving back to the local community in the Cusco region. Raul Ccolque, the owner of Alpaca, created this company with those exact goals in mind.
While Alpaca aims to create treasured memories for all our travelers, we are also focused on making life better for those employed by Alpaca – guides, porters, office staff. We provide our entire team with proper wages, equipment and healthcare.
We understand we would not be where we are today if it was not for our amazing “Green Machine” and are committed to them 100%. We also help all the villages that we pass through on our many different treks. We bring an extra porter with us on alternative treks to help clean the path as these trails are not protected by the National Park and are often left in bad condition from other trekkers. We bring food and provide hot drinks to the families that live there.
Empresa Peruana del Año (Peruvian enterprise of the year) 2017
On April 6, 2018, the owner of Alpaca Expeditions, Raul Ccolque, - don’t repeat the same information.
headed to Lima, Peru to accept the award for Best Travel Agency at the Premio Empresa Peruana Del Año 2017. This award was given to us by a non-profit institution called the Peruvian Company of the Year Civil Association (La Asociación Civil Empresa Peruana del Año), which brings together members from universities, industries and business associations, and recognizes companies in all different fields that lead in efficiency in management and administrative management in the achievement of the excellence in business development and total quality in the products and services offered by companies in Peru.
Companies are chosen that have stood out for their leadership and professionalism, being considered as the best in their respective areas. It was quite an honor for Raul to accept this award, since it was no longer a local award like the previous one, it was a national recognition, showing that Alpaca Expeditions service was growing and improving without losing the essence of a local company. This was of course thanks to the amazing team members the company has the privilege to work with.
From the beginning Alpaca Expeditions’ goal was to create the best experience for our clients. Creating a journey that they will remember for a lifetime, something they will be proud of sharing and telling to everybody.
This was our dream until we got an email from TripAdvisor telling us that we got awarded with the Certificate of Excellence. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months. It was a shock for us, we didn’t know how that worked but we were proud to be recommended by our own clients.
All the nice words, all the photos and smiles, we keep them in our hearts. Now, in 2020, Alpaca Expeditions holds the Hall of Fame from TripAdvisor an award that can all be delivered to business holding the Certificate of Excellence for more than 5 years in a row which Alpaca Expeditions did, we were selected with this from 2013 to the date and also for being the first spot in all our areas, leading the Cusco chart proudly. All of these features made Alpaca Expeditions being chosen as Travellers Choice during all of these years as well.
Thanks for your amazing words, thanks for all the care and for the memories, let's create some more!
World Travel Awards
You Made Us Peru's Leading Travel Agency 2019!
The WTA (World Travel Awards) are globally recognized as the most prestigious honours programme in global travel and tourism, voted for by travel and tourism professionals and consumers worldwide. Alpaca Expeditions was nominated in 2019 and won the award for Peru’s leading Travel Agency.
We are proud. We are happy! But beyond that, we appreciate how your love for adventure and our love for helping make that adventure accessible, safe and fun continues to leave its mark on the people who come to experience the treasures of the Andes.
You Made Us Peru's Leading Travel Agency 2019!
Raul Ccolque, the owner of the company, has built Alpaca Expeditions into the highest rated operator in Peru offering treks to Machu Picchu and other epic destinations in the Peruvian Andes. Our services to guests include everything from applying for permits, guiding groups on all trails, to providing for all needs along the way. Using superior equipment, gear, and well-trained and experienced guides, our guests are well cared for on the trail. Prices are affordable and all-inclusive of meals activities and camping.
We're pumping our fists in the air and high-fiving the entire Alpaca Expeditions team... and we're including you in our celebration, too!
Alpaca Expeditions took home the prestigious award for Peru's Leading Travel Agency in the 2019 World Travel Awards™ (WTA)—and we couldn't have done it without your vote of confidence.
Continuing with the growth of the company, Alpaca Expeditions got recognized by the Latin American Quality Institute. LAQI is an international institute who works with several countries in Latin America helping them to achieve excellence in Quality and Development, this institute also rewards those who attain this standard and stand from other companies with the quality of their services.
On June 22nd, 2018, Alpaca Expeditions had the honor to receive the Latin American Quality Institute Awards (LAQI) for the best Quality as a Tourism Company in the country.
Alpaca Expeditions won the following certificates to award our hard work:
- Total Quality Management
- Quality Manager
- Quality Assurance Manager
- Businessman of the Year
For Raul, Ronaldo and the whole team, each award, each recognition, warms our hearts. We love working in creating experiences for our clients, we love creating new family members for the Green Machine and always go the extra mile for each of our trekkers and staff. Being awarded for doing this is just unbelievable and we can’t thank you enough. You are the ones making this company what it is. If you traveled with us or if you are planning on doing it. Thank you, you mean the World to us.
Latin American Quality Institute Award 2018
ALPACA EXPEDITIONS 100% PERUVIAN COMPANY
A lot of people ask us about the importance and meaning of being a local company and why are we feeling so proud about this feature. Cusco is the touristic city by excellence, almost of all the residents are involved in this industry in some way or another making it very important for their economy. This revolution caught the attention of a lot of businessmen all over the World and they started investing in Cusco due to the stock access they had and have.
For that same reason, starting a business as a local is a challenge. Starting with a very limited stock and also competing against big brands adds difficulty to the equation. The only way to stand and fight is to provide a top notch service, something the client will never forget and that’s what Alpaca Expeditions started to do by Raul Ccolque’s hand. Fighting with awesome customer service and the best quality in every service, having him working as a guide for the first years of the company.
We are proud of where we are right now and are craving for more in our near and long future. Travelling with locals will give you the security of experiencing the real adventure and knowing the hidden secrets this amazing land has to offer. When you want to try the best pizza, you go to Italy, the best sushi is in Japan. The best way to trek and conquer Machu Picchu is with Alpaca Expeditions.