CAN I STORE MY LUGGAGE WITH YOU?
We understand that traveling involves taking extra luggage especially if you are on an extended vacation. Alpaca Expeditions provides free storage to all our customers who are trekking to Machu Picchu and the other tours that we offer.
We have a safe storage facility where we store items of luggage and bags and valuable items while you're enjoying your vacation. If you have any fragile items, just let us know beforehand so that we can take extra care of it.
Where do I get the tags?
It is critical that all bags have the correct labels written clearly on them with your information, such as name, departure dates and arrival dates. Your luggage will be returned to you upon your arrival from your hike or tours.
The luggage tags will be available at your check in time and, at or briefing time.
You can get your luggage tags in our front reception area or from your guide.
When do I give you my bags for storage?
You will give your luggage and bags to your guide when he picks you up from your hotel, and your things will be taken to our storage facility. There is no need to bring your luggage and bags here to our office, We pick up and deliver.
When do I get my bags returned to me?
Your bags will be waiting for you when you return back to Cusco. Then you and your luggage will be delivered back to your hotel.
What happens if I’m staying an extra night at Machu Picchu?
A lot of people do, and that's not a problem, we will have your bags the day you return.
Can I store my bags with AE if I'm starting the trek from the Sacred Valley?
Yes, give your bags and luggage to your guide, and he will have it delivered to Cusco to our storage facility, upon your return from your trek it will be returned to you.
Our driver will pick you up from the train station with your bags on board or have your bags delivered to your hotel. We provide full service.
If I'm returning to the same hotel, can I still store bags with AE?
If you are coming back to the same hotel after your trek, we suggest
you store your bags and luggage there, it's free, and it makes more sense.
Alpaca Expedition is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests.
The Journey is the Destination
Monday through Saturday 9AM - 1PM & 3PM - 7:30PM
Sunday 4:30PM - 7:30PM
SALES TEAM HOURS
Monday through Friday 9:00AM - 1:00PM & 3:00PM - 7:30PM
Saturday 8:30AM - 1PM
**All Bookings done during weekends will be confirmed Monday morning.**
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