Alpaca Expeditions is committed to maintaining the privacy of the personal information you provide on our website. This Privacy Statement describes how we handle the personal information we gather about you when you visit www.alpaca expeditions.com. This policy does not apply to other websites.
Privacy Policy Promise
While information is the foundation of our ability to provide superior service, the trust of our clients is our most valuable asset. All of us at Alpaca Expeditions place the utmost importance on protecting client information and using it only as our clients would want. Here is our guarantee to each individual customer:
- Any customer information shared with us will be protected in accordance with stringent security and confidentiality standards.
- We will only collect and use the minimum amount of customer information necessary to provide superior customer service, which includes informing customers about our products, services, and other opportunities, and to administer our business.
- We will restrict access to this information to authorized personnel who are trained in the proper handling of customer data. Employees who violate our Privacy Promise will be disciplined according to our standard procedures.
- We will not disclose customer information to any external organization unless the customer has consented to the disclosure or we are required to do so by law.
- We will always maintain strict control over the privacy of our customers’ data. When a customer expresses interest in a particular service or product of a reputable company, we may share their information with that company. Please note that this Privacy Statement does not apply to the use of customer information by these other companies.
- Whenever we contract with other organizations to provide support services, we will require them to adhere to our privacy standards and allow us to audit their compliance.
Information We Collect
General: We may collect personally identifiable information from you when you register and at other times, including your name, address, telephone number, email address, and information about your computer. However, we do not knowingly collect personal information from children under thirteen years of age. In addition, if you are under the age of 18, you are not permitted to provide us with any personal information without parental consent.
When you visit our website, we automatically collect your IP address and information regarding your use of the site. This information helps us evaluate how our visitors and customers use and navigate our website on an aggregate basis, including the number, frequency, and duration of their visits to each Web page.
How We Use Information Collected
We may use your information as follows:
- For the specific purposes for which you provided the information.
- To notify you of our new or existing products and services, special offers, or to otherwise communicate with you.
- To develop new features, products, and services, or to improve existing ones.
- Permitting us to tailor the content and advertisements you and others see based on your personal characteristics or preferences.
- We may disclose and use personally identifiable information when required to do so by law or to enforce our Terms of Service (for example, when necessary to protect our intellectual property rights). Additionally, we may disclose or use your personal information if we believe, in good faith, that the law requires us to do so.
Cookies
We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.
Security
Your personally identifiable information is stored on servers with restricted access. We will take precautions to safeguard the security of these servers and your personally identifiable information.
Policy Modifications
This Privacy Policy may be modified from time to time. Any modifications will be posted on this page, so please check back periodically. Please be assured, however, that if the Privacy Policy changes in the future, we will not use your personal information in a manner that is materially inconsistent with this Privacy Policy without your prior consent.
Comments and Questions
If you have any questions, comments or concerns about our Privacy Policy, please contact us.
