Your safety comes first


The safety and comfort of both guests and the Alpaca Expeditions team is our priority on the trail.

We pride ourselves on the level of precautions we take on treks through Andes. Our team receives annual safety and first aid training, and we are always mindful of weather and trail conditions.

Explore our safety practices and standards to better understand the proactive role we take in your experience on the trail with us!

Alpaca Expeditions Guests: We are committed to the safety of our staff, guests and the communities where we travel.

Guides have the job of making sure their entire team of trekkers is safe at all times, as well as our Alpaca “Green Machine” team. We equip our guides with knowledge and tools that are refreshed every year. Our guides go through extensive training in first aid every February, where they learn how to rescue and evacuate people in case of emergency, as well as how to treat major and minor problems.
Three years ago, we created a partnership with Clinic 02 and Medical Cusco to give us direct access to medical professionals at all times. A doctor on the team leads the training in February and they are our partners throughout the year to make sure our guides are up to date with the most recent protocols.
Part of the allure of hiking to Machu Picchu is disconnecting from the world and immersing yourself in nature. But it’s important to have a lifeline in case anything happens. Alpaca Expeditions was the first company to introduce satellite phones and we are the only company to include them on every trek we go on. This allows us to get in touch with our team back in Cusco for extra help or connect a client to their family back in their home country. It also connects us directly to a medical professional on staff or at our partner clinics, where the guide can talk directly to a doctor if needed.

While we need to be prepared for the most serious difficulties, these are extremely uncommon. Most people suffer more from complications due to the altitude or minor scrapes, blisters or belly aches. All our guides carry a full kit of first aid with supplies to deal with pain, swelling, cuts, scrapes and blisters. It also includes some medication like ibprofen and cipro. They always have full canisters of oxygen and larger groups with a second guide will have a second tank. They also carry thermometers, oximeters, blood pressure cuffs (tensiometers).

Explore our safety practices and standards to better understand the proactive role we take in your experience on the trail with us!


One of the best parts of hiking through the Andes is the remoteness. Being on top of the mountain with just your fellow trekkers and team can help connect you to the world in a way you have never experienced before. It’s amazing to be disconnected from work and the daily grind you left back home.

With this remoteness, however, comes limited access to emergency resources. This is why Alpaca Expeditions has invested in satellite phones to have on all treks.

While our team is trained in many things, having direct access to a doctor at all times greatly increases our rapid medical response rate to help get you off the mountain and to safety in the event of an emergency.

Your safety is our priority, and our company has invested in reliable satellite phones as they are one of the most important tools to have for any operator running treks through the Andes. This means that every guide going out on one of our treks will be equipped with a fully charged satellite phone, as well as radios. And while these are really for emergencies, we allow our clients to use them at any time.

We ask that you only cover what we are charged, which is $2.50 per minute. This can be paid in cash in our office or through PayPal when you are done with the hike.

Annual Training for Trek Teams

To be a guide with Alpaca Expeditions, you must have graduated from University with a degree in Tourism.
Course study includes history, archeology, language, sociology and other courses relevant to being able to showcase our history. But the most important course for all guides is safety.

Knowing how to rescue and evacuate people in case of emergency, as well as how to treat major and minor problems, is a practice that is revisited every single year during our annual training event every February: we hire a medical doctor to retrain and re-evaluate all guides.

Medical First Aid & Procedures on the Trail


Every Alpaca Expeditions guide has an oximeter and will monitor your condition as you get higher and higher in elevation: this tool lets us know your oxygen percentage level. Everyone has a different reaction the altitude, and our guides will keep you informed and let you know if you need to take a bit of oxygen from the portable oxygen tank our guides carry with them, too.


We will make sure your heartbeat and blood pressure is in healthy ranges while in the mountains.

First Aid & O2 Kit

Our guides will carry the oxygen tank and a first aid kit full of medicine and other equipment needed for health care and safety on the trail. We also strongly encourage our guests to prepare their own medical kit that includes personal medication, or preferences for your own care—for example, vegan supplements.

Emergency Horse for alternative treks

Our alternative treks (like the Salkantay Trek or Lares Trek) will always have one emergency horse to use in case you are out of breath or tired; we also provide helmets when you are riding. Please ask your guide.

Drinking water for our tourist and porters

It is always important to know what type of water one drinks on the treks; it’s glacier water which is collected from the river or stream. It’s filtered and boiled and cooled down, and then it’s provided as drinking water for everyone. Purification pills are not needed to take for these hikes.

AE has a partnership with Clinic 02 and Medical Cusco. This partnership allows us to have direct access to medical professionals at all times, including via satellite phones while on the trail.

Among the topics we cover in training is how to handle the following issues:

  • How to recognize and what to do in case you get altitude sickness
  • Mountain accurate sickness
  • Cardiopulmonary resuscitation CPR
  • Pulmonary edema and brain edema
  • Heart attack
  • Asthma
  • Animal Bites could be mosquitoes, spider, snakes or whatever bites you can get along the way
  • Broken bone or toe, How to evacuate in case this would be the situation
  • Burns
  • Cuts and wounds
  • Diarrhea, sometimes people’s stomach react to the food and water of Peru.
  • Dizziness
  • Fever in Adult and child, this may be the case when one gets infection
  • Food poisoning
  • Heart palpitations
  • Hypothermia
  • Insect bites and stings
  • Vertigo
  • Sunburn
  • Allergy
  • Whatever pain you may experience

We carry equipment to help us tend to all injuries and illnesses.

You should feel comfortable knowing that you are choosing a company that takes your safety as well as our own teams very seriously!


Our goal at Alpaca Expeditions is to create the best experience for all of our clients. We create journeys that are to be remembered for a lifetime. Journeys you can be proud of and can share with everybody around you.

Alpaca Expeditions Awards Tripadvisor 2023 travelers choise